ADDITIONAL ATELIER SERVICE
At the request of the client, when buying our clothes in the store, we can perform a simple job of fitting products that do not require changes in construction and design: shorten the length (except for the length of the sleeve), add or rearrange buttons, buttons and locks. All of these adjustments are made free of charge.
The buyer must pay for the goods and fill out an application for the service. After the manipulations, the goods cannot be exchanged or returned. This service is available only for personal fitting at the atelier at 5 B. Golovin within 14 days from the date of purchase, and the product must be new.
We also have product warranty. Within a year from the date of purchase, you can contact us for the elimination of the shortcomings of the thing you have identified. The main criterion for warranty service is the nature of the defect. Warranties cover defects caused by the fault of the manufacturer, or an identified manufacturing defect.
If the client made a purchase in the showroom and subsequently used the mentioned service, delivery to the Boxberry pick-up point
will be paid, the cost will be 400 ₽.
Delivery in Moscow (within the Moscow Ring Road) - 500 ₽.