If the purchased item does not fit, you can return or exchange it within 14 days since the day of purchase/delivery.
To return/exchange an item:
— fill in the returns form attached to the parcel that the item was delivered in.
— ship the item back to store by courier service of your choice. The shipping cost is fully covered by the client. For purchases within Moscow you can ship the items back using our local courier service. The shipping fee is 500 rubles.
— for returning orders please use this address: 107045, Moscow, Bolshoi Golovin pereulok street, building 3/2, ltd. "All We Need".
Or contact us by phone: +7(495)432-02-12 or 8(800)200-25-59. We will be happy to help you with further returns execution.